1. Introduction

Cleveland Theater Alliance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at clevelandtheateralliance.com.

2. Information We Collect

We collect the following types of information:

• Account information — email address and password when you create an account
• Profile information — organization name and role type if provided
• Listing content — auditions, jobs, and community posts you submit
• Payment information — processed securely through Stripe; we do not store your card details
• Usage data — basic analytics about how the Platform is used
• Email preferences — whether you have opted in to receive email updates about new auditions and job postings

3. How We Use Your Information

We use the information we collect to:

• Operate and improve the Platform
• Process membership payments
• Display your listings and content to other users
• Communicate with you about your account or listings
• Enforce our Terms of Service and content standards

3a. Email Communications

If you opt in during account creation, we may send you periodic email updates about new theatre auditions, job postings, and platform announcements. These emails are sent no more than once per week.

You may unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us at hello@clevelandtheateralliance.com. We will never sell your email address or share it with third parties for marketing purposes.

4. We Do Not Sell Your Data

Cleveland Theater Alliance does not sell, rent, or trade your personal information to third parties for marketing purposes. Ever.

5. Third Party Services

We use the following third party services to operate the Platform:

• Supabase — database and authentication
• Stripe — payment processing
• Vercel — website hosting

Each of these services has its own privacy policy governing how they handle data.

6. Data Security

We take reasonable measures to protect your information. Passwords are encrypted and payment information is handled entirely by Stripe and never stored on our servers. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent at any time by closing your account

To exercise any of these rights, contact us at hello@clevelandtheateralliance.com.

8. Cookies

The Platform uses minimal cookies necessary for authentication and session management. We do not use advertising or tracking cookies.

9. Children's Privacy

The Platform is not intended for users under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at hello@clevelandtheateralliance.com.